Full-Time Call Center Sales & Telesales Job in Dubai, UAE

Melodica Music and Dance Academy, one of the fastest-growing education and performing arts institutions in the UAE, is currently hiring experienced Call Center Sales Agents for its Dubai operations. This is a full-time, on-site role offering a competitive monthly salary of AED 3,500 to AED 5,000, plus commission up to AED 5,000, making it an excellent opportunity for professionals with a strong background in telesales, customer service, enrollment, retention, and call center operations.

If you are a results-driven sales professional who enjoys speaking with customers, closing enrollments, and building long-term relationships over the phone, this role offers career growth, income stability, and performance-based rewards in a dynamic environment.

About Melodica Music and Dance Academy

Melodica Music and Dance Academy is a leading name in music, dance, and performing arts education in the UAE. With multiple branches across Dubai and other Emirates, Melodica is known for its professional instructors, structured programs, and high student retention.

The academy serves children, teenagers, and adults, offering courses in music instruments, vocal training, dance styles, and performing arts. Melodica’s success is built on strong customer engagement, trust, and excellent service—making the Call Center Sales Agent role a critical part of its growth strategy.

Job Overview – Call Center Sales Agent (Dubai)

Job Title: Call Center Sales Agent

Company: Melodica Music and Dance Academy

Location: Dubai, United Arab Emirates

Job Type: Full-Time

Shift: Rotational

Salary: AED 3,500 – 5,000 per month

Commission: Up to AED 5,000

Experience Required: Minimum 2 years

Industry: Customer Service / Telesales / Education

Joining: Immediate (UAE residency required)

Why This Call Center Job in Dubai Is a Great Opportunity.

This position is ideal for candidates who want:

• A stable monthly salary + high commission
• A professional call center environment
• Clear KPIs and growth opportunities
• Daily interaction with customers
• A role where performance is rewarded
• Long-term career development in Dubai

Unlike generic call center jobs, this role focuses on relationship-based sales, student enrollment, and customer retention, not cold calling alone.

Key Responsibilities

As a Call Center Sales Agent at Melodica, your responsibilities will include:

1. Handling Customer Enquiries

• Answer incoming calls professionally and confidently
• Provide accurate information about music and dance programs
• Explain course structures, schedules, pricing, and promotions

2. Sales & Enrollment

• Convert enquiries into confirmed enrollments
• Achieve daily, weekly, and monthly sales targets
• Identify upselling and cross-selling opportunities

3. Customer Retention

• Follow up with existing students and parents
• Address concerns and objections professionally
• Ensure high satisfaction and long-term loyalty

4. Lead Management

• Maintain accurate records in CRM systems
• Track leads, follow-ups, and conversion status
• Ensure timely callbacks and customer updates

5. Relationship Building

• Build trust with parents and students
• Deliver a positive brand experience over the phone
• Strengthen Melodica’s reputation through excellent service.

Required Skills & Qualifications

To succeed in this role, candidates should meet the following requirements:

Mandatory Requirements

• 2+ years of experience in call center sales or customer service
• Proven background in telesales, retention, upselling, or enrollment
• Strong BPO or contact center experience
• Excellent English communication skills (verbal & written)
• Currently based in the UAE with valid residency/visa
• Ready for immediate joining

Preferred Skills

• Tagalog language skills (strong advantage)
• Experience handling objections and closing sales over the phone
• Ability to work under pressure and meet KPIs
• Fast and accurate typing (35+ WPM)
• Experience using CRM systems and Google Workspace
• Salary, Commission & Benefits
• Salary Package
• Base Salary: AED 3,500 – 5,000 per month
• Commission: Up to AED 5,000 based on performance

Additional Benefits

• Performance-based incentives
• Stable full-time employment
• Career growth opportunities
• Supportive and professional team environment
• Exposure to a fast-growing education brand

This compensation structure makes it one of the best-paying call center sales jobs in Dubai for experienced candidates.

Who Should Apply?

You should apply if you are:

A confident call center sales agent

A telesales professional with a strong closing ratio

Experienced in customer engagement and retention

Motivated by targets and commission

Looking for a long-term role in Dubai

This role is not suitable for freshers with no call center experience.

Career Growth at Melodica

Melodica values high performers. Successful Call Center Sales Agents can grow into:

• Senior Sales Agent roles
• Team Lead or Supervisor positions
• Sales Coordination and Training roles

Consistent performance and professionalism are recognized and rewarded.

How to Apply – Official Career Portal Link

✅ Apply Through Official Website

🔗 Melodica Careers Portal:

https://melodica.ae/careers/

Application Tips

Mention “Call Center Sales Agent – Dubai” in your application

Highlight telesales, enrollment, and retention experience

Keep your CV concise and results-focused

⚠️ Important: Melodica does not charge any recruitment or processing fees.

Job Highlights

Call Center Sales Agent Jobs in Dubai 2026

Telesales & Customer Service Jobs UAE

AED 3,500–5,000 Salary + High Commission

Full-Time Call Center Job in Dubai

Immediate Hiring – UAE Residents Only

 FAQ – (Frequently Asked Questions)

What is the salary for Call Center Sales Agent at Melodica Dubai?

The salary ranges from AED 3,500 to AED 5,000 per month, with additional commission up to AED 5,000 based on performance.

Is this a full-time job?

Yes, this is a full-time, on-site role with rotational shifts in Dubai.

How much experience is required?

Candidates must have at least 2 years of call center or telesales experience, preferably in sales, retention, or enrollment.

Is commission guaranteed?

Commission is performance-based and depends on achieving sales and enrollment targets.

Do I need to be in the UAE to apply?

Yes, applicants must be currently in the UAE with a valid residency visa and be available for immediate joining.

What language skills are required?

Excellent English communication skills are mandatory. Tagalog is a strong advantage but not required.

Where can I apply officially?

You can apply through the official Melodica career portal:

https://melodica.ae/careers/

Is this a remote job?

No, this is an on-site call center job in Dubai.

Final Words

This Call Center Sales Agent job in Dubai at Melodica Music and Dance Academy is an excellent opportunity for experienced telesales professionals looking for high earning potential, job stability, and career growth. With a strong salary, generous commission, and a reputable brand, this role is ideal for candidates who thrive in customer-focused sales environments.

👉 Apply today through the official portal and take the next step in your Dubai career.